Reference

How We Run This Site and What It Means for You

3333but operates under terms that govern every account, deposit, and withdrawal — including those made through bKash, Nagad, and Rocket. Access to our platform depends on your local law and eligible regions, so read these conditions before you open an account.

Account EligibilityJurisdiction RulesbKash & Nagad DepositsWallet VerificationPolicy Updates
3333but How We Run This Site and What It Means for You
LEGAL CONTACT PATHS

Reach Us About a Legal or Account Query

Live Chat Open the chat window from any page on 3333but. Our team handles account, eligibility, and terms queries directly — no email thread needed for straightforward questions.
Email Support Send detailed legal or account questions to our support address. We aim to respond within one business day and keep a written record of every exchange for your reference.
Help Centre The Help Centre covers account verification steps, wallet rules for bKash and Nagad, and how to request a copy of your account data or transaction history.
HOW WE HANDLE YOUR DATA

Account Security and Data Practices at 3333but

We keep your account data secure using SSL encryption on every page and during every wallet transaction. Here is how we manage the key areas that matter to you.

Data Retention

We hold your account and transaction records for as long as your account is active and for a defined period after closure, in line with standard financial record-keeping practice.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can adjust cookie preferences from the settings link in the footer.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Requests

You can request a copy of your personal data or ask us to correct inaccurate details by contacting support with your account ID. We process these requests within a reasonable timeframe.

Common Legal and Account Questions

These are the questions we hear most often about our terms, data handling, and account eligibility.

Account access depends on your local law and eligible regions. It is your responsibility to confirm that online gaming is permitted where you are before registering with us.

Contact our support team with your account ID and a written request. We will compile your account and transaction data and send it to your registered contact details within a reasonable period.

We retain your records for a defined period after account closure for financial and compliance purposes. After that period, personal data is deleted or anonymised in line with our retention policy.

Yes. Reach support through live chat or email, provide your account ID and the details to correct, and we will update the record after verifying your identity through our standard OTP process.

Every bKash, Nagad, and Rocket deposit is logged against your account at the moment the wallet confirms the transfer. These records form part of your account history and are subject to our full terms.

Our terms are written to reflect general online gaming practice. Where a specific clause conflicts with the law of your jurisdiction, that clause does not apply to you and the remaining terms stay in force.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.